Legal
Privacy Policy
At Rivalists, we respect your privacy and are committed to transparently communicating our practices regarding the collection, use, and protection of your information. This privacy policy governs your use of our digital platform, including applications, software, websites, APIs, products, services, and devices (collectively, the “Services”).
Information We Collect
We collect the following information through your interactions with our Services:
Account Information
This includes your name, email address, password, and other details provided to create and manage your account.
Health & Activity Data
Information entered manually or through connected devices, such as fitness trackers or apps, is collected to enhance your experience. If you use Rivalists on Android, see “Health Connect (Android)” below for the specific data we read, how we use it, and who we share it with.
Transaction Information
When you make purchases, payment details are collected for processing.
Usage & Technical Information
Details about how you interact with the Services, the types of services you use, and technical data regarding your device and its software are gathered for service improvement purposes.
Location Information
Gathered with your permission, location information helps provide and improve location-based Services.
Health Connect (Android)
If you connect Rivalists to Health Connect on Android, and only after you grant permission, Rivalists reads the following data: exercise sessions, distance, steps, heart rate, sleep, active and total calories burned, VO2 max, weight, and body fat percentage.
We use this data to show you your workouts, activity, sleep, and recovery in the Rivalists app, and to share it with the coaches, physical therapists, or other professionals you have chosen to connect with in Rivalists so they can monitor your training and adjust your program. We may also use it to generate insights and summaries for you and your connected coaches.
We share this data only with the coaches you connected with, Junction (formerly Vital), which syncs wearable data to Rivalists on our behalf, and service providers that host and process data for us under contract. We do not sell Health Connect data, do not use it for advertising, and do not use it to determine credit-worthiness or for lending.
You can stop sharing at any time by disconnecting Health Connect in the Rivalists app or revoking Rivalists’ access in Health Connect settings.
Rivalists’ use of information received from Health Connect adheres to the Health Connect Permissions policy, including the Limited Use requirements.
Use of Information
The information collected is crucial in providing our Services to you, such as:
- Delivering and maintaining the functionality of our Services.
- Personalizing your experience and developing new features.
- Facilitating communication with you regarding updates and promotional offers.
- Promoting security, authenticity, and safety within our Services.
Sharing of Information
Your privacy is important to us, and we only share your personal data in specific scenarios:
- With your consent when you have directed us to share your information.
- With service providers that assist us in Services operation, always in accordance with strict privacy measures.
- If necessary, for legal reasons such as law enforcement requests or to prevent fraud and maintain security.
Your Rights and Choices
We empower you with tools to access, edit, and manage your personal data:
- You can access and update your information directly within your account settings.
- You have the option to delete your account at any time.
- You can manage your sharing and communication preferences to tailor your Rivalists experience.
Data Retention and Security
We retain the information collected for as long as necessary to provide our Services and as required by law. We prioritize data protection through technical, administrative, and physical safeguards.
Contact Us
If you have questions about this Privacy Policy or our data practices, please reach out to support@rivalists.com.